Supply & Demand Planning Manager

Department: Finance
Reports to: Head of Finance

  • To lead and manage the entire demand planning process and the development of accurate and timely demand forecasts.
  • To record, analyse and cascade timely and accurate in-market & off-take sales reports.
  • To ensure product purchase/delivery to warehouse from factories in accordance with corporate process and policy.
  • To develop and manage optimum stock-holding levels throughout the supply chain to eliminate risk of out-of-stocks (and optimise working capital).
  • To ensure logistics operation, effectively liaising with external logistics service suppliers.
  • Provide the Management Team with visibility of the forecast, communicating the rationale for changes and identifying risks and opportunities.
  • Works closely with all functions in Japan NGP business and develop a close working relationship with the Global Supply Group.

Principal Accountabilities and Responsibilities

Demand & Supply Planning

  • Ensure the accuracy of the forecast for all product groups, in line with Supply Chain and Finance requirements, championing use of best practice methodologies for forecasting and scenario planning.
  • Developing the appropriate statistical models for the baseline forecast and modelling of specific events, one-off impacts and new innovations.
  • Conduct accurate scenario planning models and ensure that forecasting processes are aligned with key stakeholders in Finance and Sales & Marketing.
  • Lead development of annual company volume forecast and ensure all the volume development in line with company plan.
  • Prepare the forecast performance review and conduct a cross-functional forecast sign-off, protecting the integrity of the forecast while coming to an agreed position.
  • Present forecast and analysis to key stakeholders and agree actions to address issues.
  • Co-ordinate development of forecast for new products, initiatives, migrations and de-lists. Collaborate and engage with cross functions and stakeholders.
  • Cascade overall channel/account demand forecasts by brand/SKU together with a commentary to explain trends to all sales & marketing users in line with agreed frequency.
  • Liaise with distributor & ITG global supply chain operation to ensure production and shipment forecasts reflect agreed final company demand forecast by SKU.
  • Analyse and report distributor/channel/account in-market sales volumes by customer/SKU in line with agreed frequency.
  • Analyse and report customer off-take volumes in line with agreed frequency.
  • Establish close working relationship with sales & marketing colleagues to ensure all brand/trade marketing activities, new innovations & promotions are in line with demand planning and forecasting for optimal result and impact in the field.
  • Record & analyse forecast accuracy by customer/SKU ongoing and provide support to improve performance where necessary.
  • Maintain an accurate history of in-market sales volumes by customer/brand/SKU.

Inventory Management

  • Responsible for inventory procurement process, planning and quality monitoring.
  • Proactively manage the product flow from end to end with good and frequent communications with our key stakeholders such as distributors and logistics partners.
  • Analyse and report on customer stockholding by SKU, identify any potential shortfalls vs offtake history and recommend necessary action to avoid potential out-of-stocks. Manage inventory with agreed stock level.
  • Analyse and report on distributor stockholding by SKU, identify any potential shortfalls vs demand forecasts & shipment plans and recommend necessary action to avoid potential out-of-stocks.
  • Working close with our Regional Supply Group and 3PL logistic service provider to ensure agreed customer service standard.
  • Keeping senior management updated with the inventory level of main products by SKU.
  • To ensure timely product delivery to warehouse liaising with Sales/Finance team and factories in overseas.
  • Ensure smooth in-coming goods operation liaising with external logistics service providers.
  • Coordinate ad-hock warehouse related works with external logistics service provider, such as inventory write-off and defect goods handling.
  • Work closely with internal and external key stakeholders to enable smooth product launches and distribution across the country.
  • To act as a contact point for product quality related issues and communicate with relevant parties.

Skills and experience

  • Knowledge of channels & overall trade in FMCG environment.
  • Demand planning expertise.
  • Supply chain management expertise.
  • Skills in spreadsheet development (MS Excel) and core demand forecasting systems.
  • Strong presentation, influencing and general communication skills.
  • University or above with Business major is preferred.
  • Business level of spoken & written English.
  • Knowledge / experience in SAP is plus.
  • 6 year working experience in FMCG.
  • 3+ years management experience in demand & supply planning in FMCG.

Apply now by sending your application to: